At PK 9999, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani members, why we collect it, how it is stored, who we share it with and what rights you have over your own information. Please read it carefully before using the platform.
Quick Summary: PK 9999 collects personal data only to operate your account, process PKR payments, provide customer support and comply with legal obligations. We never sell your data to advertisers. You can request access to, correction of or deletion of your data at any time by emailing support@pk9999.run. Full details are in the sections below.
PK 9999 is the online gaming platform operating at pk9999.run. For the purpose of this Privacy Policy, PK 9999 is the data controller – meaning we are the entity responsible for deciding how and why your personal data is processed. We are committed to handling the personal information of our Pakistani members with transparency, care and security.
If you have any questions, requests or concerns about how PK 9999 handles your personal data, you can contact us at any time:
This Privacy Policy applies to all personal data collected through your use of pk9999.run, including account registration, deposits, gaming activity, customer support interactions and marketing communications. It applies to all members located in Pakistan.
PK 9999 collects the minimum personal data required to provide a secure, functional and compliant gaming service to Pakistani members. We do not collect data we don't need. Below is a breakdown of the categories of data we collect:
This information is collected during account registration and during KYC (Know Your Customer) verification. It is used to verify your identity, confirm you are 18 or older, and prevent fraud and duplicate accounts on PK 9999.
PK 9999 stores the details of payment methods registered to your account for the purposes of processing deposits and withdrawals in PKR. Full card numbers, CVVs and mobile wallet PINs are never stored on PK 9999's servers. Payment processing is handled by our payment partners via encrypted API connections.
Your gaming activity on PK 9999 is recorded to enable the platform to function, calculate bonuses, maintain fair play monitoring and provide you with account history. This data also supports responsible gaming features such as session time tracking and reality checks.
Technical data is collected automatically when you access PK 9999 and is used for security, fraud detection and platform performance optimisation. Location data is approximate (city-level) and is collected to support geo-compliance and responsible gaming monitoring.
| Data Category | Mandatory? | Primary Purpose |
|---|---|---|
| Identity & Contact | Yes | Account registration, age verification, KYC |
| Financial & Payment | Yes | Processing PKR deposits and withdrawals |
| Gaming & Activity | Yes | Platform functionality, bonuses, responsible gaming |
| Technical & Device | Auto-collected | Security, fraud detection, performance |
| Marketing Preferences | Optional | Promotional communications (opt-in only) |
PK 9999 collects personal data through the following means:
PK 9999 does not purchase data lists or obtain personal data from data brokers. All data we hold is either provided directly by you or collected automatically through your use of the platform.
PK 9999 uses your personal data only for legitimate purposes directly related to providing the gaming platform service to Pakistani members. We do not use your data for any purpose that you would not reasonably expect. The specific reasons we process your data are:
PK 9999 processes your personal data on the following legal bases:
PK 9999 does not sell, rent or trade your personal data to any third party for their own commercial purposes. Your data may be shared with third parties only in the following limited circumstances:
To process your PKR deposits and withdrawals, PK 9999 shares the minimum necessary payment data with JazzCash, Easypaisa, NayaPay, SadaPay and partner banking institutions. These processors receive only what is technically necessary to complete each transaction and are contractually prohibited from using this data for any other purpose.
Casino games, crash games and jackpot slots on PK 9999 are provided by licensed third-party software studios. A session token and anonymised player identifier may be passed to the game provider's servers when you launch a game. Full personal identity data (name, CNIC, mobile number) is not shared with game providers.
To complete KYC verification, PK 9999 may use regulated identity verification partners who process your CNIC data to confirm your identity. These partners are bound by strict data processing agreements.
PK 9999 will share personal data with regulatory bodies, law enforcement agencies or courts where required to do so by applicable law – for example, in response to a lawful court order or as part of AML reporting obligations. PK 9999 will not voluntarily share data with authorities beyond what is legally required.
PK 9999 never shares your data with advertising networks, data brokers, social media platforms or any party for marketing targeting purposes. Your information is used only to run your account, not to generate advertising revenue from your data.
PK 9999 stores personal data on secure servers protected by industry-standard security measures including SSL/TLS encryption, firewall protection, access controls and regular security audits. Data at rest is encrypted. Access to personal data is restricted to authorised PK 9999 personnel with a legitimate need to access it as part of their role.
PK 9999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected:
PK 9999 employs the following security measures to protect your personal data:
If PK 9999 ever becomes aware of a data security breach that affects your personal data, we will notify affected members promptly and take immediate corrective action. We encourage all members to use strong, unique passwords and to enable 2FA on their accounts.
PK 9999 uses cookies and similar tracking technologies on pk9999.run to make the platform work correctly, remember your preferences and understand how Pakistani members use the platform so we can keep improving it.
A cookie is a small text file stored on your device when you visit a website. The types of cookies used on pk9999.run are:
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies may affect some features of pk9999.run but will not prevent you from accessing your account, depositing or withdrawing funds.
As a member of PK 9999, you have the following rights over your personal data. To exercise any of these rights, contact us at support@pk9999.run. PK 9999 will respond within 10 business days. Requests are free of charge unless they are repetitive or manifestly unfounded.
Request a copy of all personal data PK 9999 holds about you. We will provide this in a clear, readable format within 10 business days of receiving your request.
Request correction of any inaccurate personal data we hold. If you notice incorrect information in your account, you can also update some details directly through your account settings.
Request deletion of your personal data where PK 9999 no longer has a legal or legitimate basis to retain it. Note that some data must be retained for a minimum period to meet legal obligations (see Section 7.1).
Request that PK 9999 pauses processing of your data while a dispute about its accuracy or legitimacy of processing is resolved. Your account may be suspended during a restriction period.
Request that your personal data be provided to you in a commonly used, machine-readable format so you can transfer it to another service provider if you choose.
Object to processing based on legitimate interests or object to receiving marketing communications at any time. Marketing opt-out links are included in every promotional message we send.
PK 9999 sends promotional emails and SMS messages about platform bonuses, new games and special offers only to members who have specifically opted in to receive them. We do not send unsolicited marketing communications.
If you have opted in to marketing communications from PK 9999, you can withdraw your consent and unsubscribe at any time by:
Unsubscribing from marketing communications does not affect transactional communications – you will still receive account-related messages such as withdrawal confirmations, deposit receipts, password reset emails and security alerts regardless of your marketing preferences, as these are necessary to operate your account safely.
PK 9999 is strictly an adults-only platform. You must be 18 years or older to register and use PK 9999. We do not knowingly collect personal data from individuals under the age of 18.
PK 9999 implements mandatory age verification during registration and reserves the right to request proof of age at any point. If we discover that an account has been registered by or on behalf of a person under 18, the account will be immediately closed, all balances will be forfeited and no personal data relating to that account will be retained beyond the minimum required for legal compliance.
If you believe a minor may have registered on PK 9999, please contact us immediately at support@pk9999.run with details so we can investigate and take appropriate action.
The PK 9999 platform may reference or contain links to third-party services in specific contexts such as payment method pages. Please be aware that PK 9999's Privacy Policy applies only to data collected and processed by pk9999.run. Any third-party platform or service that you navigate to – including JazzCash's own website or Easypaisa's own platform – has its own separate privacy policy which governs how that entity handles your data.
PK 9999 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any external service you use in connection with your PK 9999 account, particularly payment providers, to understand how they handle your financial data.
PK 9999 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law or the introduction of new platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered members by email where possible.
For significant changes that materially affect how we use your personal data, PK 9999 will provide at least 7 days' advance notice before the new policy takes effect, giving you time to review the changes and contact us with any concerns.
Your continued use of PK 9999 after a policy update is posted constitutes acknowledgement of the revised Privacy Policy. If you have any concerns about an update, please contact us at support@pk9999.run before the effective date of the change.
For any privacy-related questions or requests, contact PK 9999's support team at support@pk9999.run. We are available 24/7 via live chat on pk9999.run and will respond to email queries within 2 business days.
These commitments summarise what the Privacy Policy means in practical terms for your day-to-day experience on PK 9999.
PK 9999 earns revenue from gaming, not from selling member data. Your personal information, payment details and gaming activity are never sold, rented or traded to advertisers, data brokers or any other commercial third party for their own use.
Every piece of data transmitted between your device and pk9999.run is encrypted using 256-bit SSL technology – the same standard used by Pakistani banks. Sensitive financial data is also encrypted at rest on our servers, never stored as plain text.
PK 9999 only sends promotional messages to members who have explicitly opted in. You can unsubscribe from all marketing communications at any time through your account settings, by replying STOP to any SMS or by clicking the unsubscribe link in any email.
You have the right to see all personal data PK 9999 holds about you and to request correction of any inaccuracies. Contact support at support@pk9999.run and we will provide a complete data summary within 10 business days. No charge, no hassle.
When you close your account and the legally required retention period passes, PK 9999 will delete your personal data. You can request early deletion of data that we no longer have a legitimate reason to retain by contacting us at support@pk9999.run.
PK 9999 commits to notifying you of any material changes to this Privacy Policy with at least 7 days' notice. If there is ever a security incident that affects your personal data, you will be informed promptly with full details of what happened and what we are doing about it.